Exchange and Return Policy

We aim to ensure your satisfaction! Items can be returned or exchanged within our specified timeframe, provided they meet our policy guidelines.

Exchange and Return Policy

Introduction

At Baby Fiore, your satisfaction is our priority. If you’re not completely happy with your purchase, our return and exchange policy is designed to be simple and accommodating.

Return & Exchange Timeframes

Returns for Refund: Items may be returned within 30 days of the shipment date for a full refund.
Exchanges: Items are eligible for exchange within 60 days of the shipment date.

Conditions for Returns & Exchanges

To ensure a smooth process, please follow these guidelines:

Product Condition: Items must be unworn, unwashed, undamaged, and unused, with all original tags attached.
Packaging: Include all original packaging, such as gift boxes or protective bags.
Specific Items:
- Socks & Tights: Must be unworn, with original tags and packaging intact.
- Rattles, Pacifiers, & Teethers: Non-returnable for hygiene and safety reasons.
- All Other Products: Ensure there are no food or drink stains, lotion residue, or perfume scents.

Non-Returnable Items

Some items cannot be returned or exchanged:

Final Sale Items: Deeply discounted items labeled “Final Sale” are not eligible for return, exchange, or store credit.
Hygiene-Sensitive Products: Any pacifiers, teethers, or similar items that have been opened or used cannot be returned for safety reasons.

Return Processing

Initiate Online: Start your return online to receive a prepaid shipping label.
Pack & Label: Securely pack your items and attach the provided label.
Ship: Drop off your package at the designated carrier location.
Processing Timeline: Returns are processed within 2–3 business days after we receive them at our facility.
Confirmation: You will receive an email once your refund has been issued.
Bank Processing: Please allow a few business days for the refund to appear in your account, depending on your financial institution.

Additional Information

Shipping Charges: Shipping fees are non-refundable.
Damaged Items: If you receive a damaged item, please contact our customer service immediately for assistance.