Exchange and Return Policy
Returns & Exchanges Policy
At Baby Fiore, we want you to feel confident and happy with every purchase. We understand that sometimes an item may not be quite right, and we're here to make the return process as simple and transparent as possible.
30-Day Returns & Exchanges
We accept returns and exchanges within 30 days of the delivery date.
To qualify for a return or exchange:
- Items must be unworn, unwashed, and in their original condition.
- All original tags and packaging must be intact.
- Proof of purchase or an order number is required.
How to Start a Return
- Email info@babyfiore.com with your order number, the item(s) you wish to return, and the reason for your return.
- Our customer care team will respond within 24 hours with return instructions.
- Once your return is received and inspected, we'll notify you of the refund status.
Please contact us before shipping any items back so we can provide the correct return instructions.
Return Shipping Costs
Customers are responsible for all return shipping costs for returns due to a change of mind, incorrect size selection, or personal preference.
Please note:
- Baby Fiore does not provide complimentary return shipping labels.
- Customers must arrange and pay for shipping their returned items to Baby Fiore.
- Baby Fiore operates exclusively online and does not accept returns at physical retail locations or through third-party retailers.
- Return shipping costs are separate from the original shipping charges and are the customer's responsibility.
Exception: If you receive a defective, damaged, or incorrect item, Baby Fiore will cover reasonable return shipping costs. Please contact us before returning the item so we can arrange an appropriate solution.
Refunds
Once your returned item has been received and inspected, approved refunds will be issued to your original payment method.
Refunds are calculated based on the actual purchase price paid for the returned item(s), excluding any original shipping charges.
Please note:
- Original shipping charges are non-refundable. If original shipping charges were included in the amount paid, they will be deducted from the total paid when calculating your refund.
- Customers are responsible for paying the return shipping costs separately. These costs will not be reimbursed.
- If an item was purchased at a discounted or promotional price, the refund will be based on the discounted price actually paid, not the item's regular retail price.
- Refunds will only be processed once the returned items have been received and approved following inspection.
Example: If you paid $60 for an item and $10 for original shipping, your total payment was $70. Upon approval of your return, your refund will be $60. The original $10 shipping charge will not be refunded, and you will also be responsible for the cost of shipping the item back to Baby Fiore.
Please allow 5 to 10 business days for your financial institution to process the refund after it has been issued.
These conditions apply to standard returns and do not limit your rights under applicable consumer protection laws, including those concerning defective, damaged, or incorrect products.
Exchanges
Need a different size? We're happy to help!
Please contact our customer care team to check product availability and discuss exchange options.
Customers are responsible for return shipping costs associated with exchanges due to incorrect size selection or personal preference. Additional shipping charges may apply when sending replacement items.
Damaged or Incorrect Items
If something isn't right with your order, please contact us as soon as possible at info@babyfiore.com.
Include your order number, a description of the issue, and photos if available.
We'll review the issue and work with you to arrange an appropriate replacement, refund, or other resolution at no additional cost where required.
Questions? We're Here to Help.
Your experience matters to us. If you have any questions about a return or exchange, please reach out.
Email: info@babyfiore.com
Website: babyfiore.com
Thank you for choosing Baby Fiore for your little one.
Shipping Fee
Free shipping on $100+ orders
Payment Methods
COD, PayPal. Stripe, Debit/Credit Card
Exchange & Return
You can return any item with in 30 days